HR Store Operations Officer - Store Deltamas (Bekasi)

Join our dynamic retail team as an HR Store Operations Officer at Store Deltamas, Bekasi! We are committed to creating a workplace where every individual can thrive, ensuring smiles for both our employees and customers. In this role, you will play a pivotal part in maintaining a harmonious and productive work environment, focusing on the operational aspects of our store. Your mission is to ensure that our store runs smoothly, with a keen eye on employee satisfaction and operational efficiency.

At Store Deltamas, we pride ourselves on our commitment to excellence and innovation. Located in the heart of Bekasi, our store is a bustling hub of activity, serving a diverse customer base. As an HR Store Operations Officer, you will be part of a team that values integrity, teamwork, and continuous improvement. You will have the opportunity to grow professionally, with access to training and development programs that will help you reach your full potential.

📋 Tanggung Jawab Pekerjaan

• Conduct regular store audits to ensure compliance with company policies and procedures.
• Monitor and maintain employee attendance, ensuring accurate and timely reporting.
• Manage employee schedules, ensuring optimal staffing levels to meet customer demand.
• Address employee concerns and grievances, providing support and guidance.
• Assist in the recruitment and onboarding of new employees, ensuring a smooth transition into the store.
• Collaborate with the store manager to implement and monitor operational improvements.
• Ensure that all store operations are conducted in accordance with health and safety regulations.
• Provide training and support to store staff on various operational and customer service skills.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a similar role in the retail industry.
• Proficient in using Microsoft Office Suite, including Excel and Outlook.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Knowledge of HR policies and procedures.
• Familiarity with retail operations and customer service best practices.
• Ability to build and maintain positive relationships with employees and management.
• Willingness to travel and work flexible hours, including weekends and holidays.

🛠️ Keahlian

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