Laptop Technician - Hardware & Software Repair Specialist

Tera Data Indonusa is seeking a skilled and detail-oriented Laptop Technician to join our team in Denpasar, Bali. As a leading provider of IT solutions, we are committed to delivering high-quality repair and maintenance services for laptops and other electronic devices. In this role, you will be responsible for diagnosing and repairing hardware and software issues, ensuring that our clients' devices are in optimal working condition. This is an exciting opportunity to work in a dynamic environment and contribute to our mission of providing top-notch IT support.

As a Laptop Technician at Tera Data Indonusa, you will work closely with our team of experts to handle a variety of repair tasks, from simple troubleshooting to complex hardware replacements. You will use industry-standard tools and software, such as Dell SupportAssist, Lenovo Vantage, and HP Support Assistant, to diagnose and resolve issues efficiently. This role offers a competitive salary and the chance to grow within a reputable company.

📋 Tanggung Jawab Pekerjaan

• Diagnose and repair hardware and software issues on laptops and other electronic devices.
• Perform routine maintenance and upgrades to ensure optimal performance.
• Use specialized tools and software to identify and resolve technical problems.
• Provide technical support and guidance to clients and colleagues.
• Keep up-to-date with the latest industry trends and technologies.
• Maintain accurate records of all repairs and maintenance activities.
• Collaborate with the team to ensure high-quality service delivery.
• Participate in training and professional development opportunities.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience as a laptop technician or similar role.
• Strong knowledge of laptop hardware and software, including operating systems like Windows and macOS.
• Familiarity with industry-standard tools and software, such as Dell SupportAssist, Lenovo Vantage, and HP Support Assistant.
• Ability to work independently and as part of a team.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Valid certification in laptop repair or equivalent experience.

🛠️ Keahlian

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